Privacy Policy

Who We Are

We are Mur & Fliss Salihu, a craftsman company based in Norway, specializing in developing and renewing home environments for our customers.

  • Company registration number: 929 928 911

Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information.

What Personal Data We Collect and Why

We collect the following types of information:

  • Information you provide directly (such as your name, email, and message) when you contact us or use our forms.

  • Technical data (cookies, IP address, browser type) to improve security and performance.

  • Analytics from our suppliers (Google Analytics, WordPress) to understand website usage and improve our services.

We only collect the data necessary to deliver the services you request, respond to your inquiries, and maintain security.

Comments

When visitors leave comments, we collect:

  • The data shown in the comment form.

  • The visitor’s IP address and browser user agent string (for spam detection).

Your email address may be anonymized and checked against the Gravatar service. You can read Gravatar’s privacy policy here: https://automattic.com/privacy/. Once approved, your profile picture may be visible with your comment.

Media

If you upload images, avoid including location data (EXIF GPS). Visitors may download and extract location data from images posted online.

Contact Forms

Our contact forms require your name and email address, and we also log your IP address for security purposes. This helps verify that inquiries come from genuine users.

Cookies

We use cookies for:

  • Saving your details when leaving comments.

  • Managing logins and user sessions.

  • Remembering display preferences.

Cookies may last from 1 day to 1 year, depending on their purpose. You can control or delete cookies in your browser settings.

Embedded Content from Other Websites

Articles or pages on our site may include embedded content (videos, images, articles, etc.). These third-party websites may collect data, use cookies, and track your interaction if you are logged into their service.

Analytics

We use Google Analytics and WordPress statistics to understand visitor behavior. Google’s Privacy Policy is available here: https://policies.google.com/privacy.

Who We Share Your Data With

  • Internally within our company.

  • With suppliers providing technical solutions (Google, WordPress, hosting services).

  • With governmental authorities when required by law.

We do not sell or share your data with third parties without your consent.

How Long We Retain Your Data

  • Comments and metadata are stored indefinitely to recognize future comments.

  • Contact form submissions are stored as long as necessary to follow up on inquiries.

Your Rights Over Your Data

You have the right to:

  • Request an export of the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for processing (where applicable).

These rights do not affect our obligation to retain data required for legal, security, or administrative purposes.

Where We Send Your Data

Visitor comments may be checked by automated spam detection services.

Your Contact Information

For privacy-related inquiries, please contact us via the contact form on our website with the subject “Privacy” or “Information Collection.”

Additional Information

How We Protect Your Data

  • Data is processed under legal agreements with our suppliers.

  • Access is limited to authorized personnel only.

  • Data is deleted upon request or after 3–5 years, depending on legal obligations.

Data Breach Procedures

If a breach occurs, we will:

  1. Contain the breach and stop unauthorized access.

  2. Investigate the cause and take corrective actions.

  3. Notify affected parties and authorities as required by law.

Third-Party Data Sources

We may receive data from Google, WordPress, Facebook, Instagram, LinkedIn, and related plugins.

Automated Decision-Making and Profiling

We use analytics and social media insights to understand user behavior, geographical location, and engagement with our website.

Legal Requirements

As required by Norwegian law, we must retain customer and transaction records for at least 5 years.

📌 Note: This Privacy Policy may be updated periodically. We encourage you to review it regularly.